As part of each ProFlex agreement, Lumenate will also architect, plan and implement the agreed-upon solution, including the virtualized data center. Our breadth of expertise means we will always architect the right solution while leveraging each client’s current investments.
With the ProFlex support model, our technicians can provide support in the way that makes the most sense for each customer’s business.
Traditional – Lumenate owns and manages the IT department 24/7/365, alerting the customer if we discover a problem and delivering the solution immediately.
Reactive – Lumenate reacts to address issues as they occur.
Co-delivery – Lumenate technical experts partner with our customer’s technical team to plan strategic growth, assess vulnerabilities and develop solutions.
Illuminating, understanding and resolving customer needs is what Lumenate has focused on from the beginning.
Your IT environment is constantly changing - with new devices and new challenges - and Lumenate can help you stay on top of these changes.