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Privacy Statement

Collectively, the terms below are referred to as the "Policy."

Lumenate and its subsidiaries (collectively "LUMENATE") are committed to taking reasonable steps necessary to protect your privacy. Once you choose to provide your "personal data" to LUMENATE (any information by which you can be individually identified), LUMENATE will endeavor to make sure it is only used in connection with your business relationship with LUMENATE.

However, by submitting personal data to LUMENATE, you indicate that you consent to LUMENATE' collection (including via our web site) and use of your personal data as described within the scope of this Policy.

LUMENATE' Privacy Mission

LUMENATE may in the course of business collect personal data that is voluntarily provided by you. The potential uses of your personal data by LUMENATE are outlined later on in this Policy. Our policy is not to share personal data with unrelated companies, except as provided for in this Policy or as necessary in connection with internal information processing activities. We recognize that your personal data is confidential and we will take all reasonable measures to protect your personal data while it is in our possession.

Collection of Personal Data by LUMENATE

LUMENATE normally only requests limited business-related personal data from you, such as your name, title, company address, e-mail address, and telephone and fax numbers. LUMENATE disclaims any legal duty to verify the accuracy of any personal data that you provide to LUMENATE.

Typically LUMENATE will ask for you to submit personal data for the following purposes:

o Website registration and to permit access to restricted areas of our site

o Customer relationship management

o Supplier relationship management

o Service and asset management

o Purchase management

o Marketing of products and services

o Occupational health and safety

o Workplace security and protection of personnel, assets and resources

o Monitoring or demonstrating compliance with applicable legal or regulatory requirements, or internal corporate mandates and

o Compliance with legal requirements imposed on any LUMENATE entity, or to defend a legal claim

It is LUMENATE' policy to collect personal data only when its collection is necessary for legitimate business purposes or to comply with LUMENATE’ legal obligations. In any instance where non-mandatory information is sought, you will be notified of this at the point of collection.

Sensitive Personal Data

LUMENATE' intention is not to collect any sensitive personal data from you. Sensitive personal data includes a number of types of personal data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; trade union membership; physical or mental health; sexual life or criminal record. We request that you do not provide sensitive personal data of this nature.

Third Parties

LUMENATE will not sell, rent, or lease your personal data to others.

Unless we have specifically informed you, obtained your consent or are permitted or required to do so by the laws of the jurisdiction we operate in, we will only share the personal data you provide with business partners and third party service providers who are acting on our behalf, and then only for the uses described in this Policy. LUMENATE will take appropriate steps to ensure that its business partners adequately protect the confidentiality and security of your personal data.

International Transfers of Personal Data

Personal data collected by LUMENATE may be transferred to member companies of the worldwide LUMENATE organization or to our business partners or third party service providers who are established in jurisdictions without comprehensive data protection laws. Where such transfers occur, LUMENATE will take appropriate steps to adequately protect the confidentiality and security of your personal data.

Legally Compelled Disclosure

Despite LUMENATE' commitment to protecting your personal data, there may be circumstances under which LUMENATE may be deemed to be legally compelled to disclose your personal data. These circumstances may include, among others, situations where disclosure is required by law applicable to LUMENATE, or necessary to comply with an order of a court or governmental agency, export control, or necessary for matters of safety and security. In such cases, LUMENATE will make good faith efforts to provide only that information which is the subject of the official order or request.

Data Retention

LUMENATE does not retain all of the personal data that we receive. Your personal data will be retained for as long as the information is required by LUMENATE for our legitimate business purposes or to comply with legal requirements. LUMENATE will also take all reasonable steps to rectify, anonymise or delete personal data that is inaccurate or incomplete, or which is no longer required to be retained by LUMENATE.

Further Information on Our Web Site

When you provide your personal data to us via our web site, LUMENATE ordinarily uses your personal data to better understand your needs and provide you with better service. Specifically, we use your personal data to update you on the benefits and features of LUMENATE Products and Services and to provide you with information and material requested by you. From time to time, we may also use your personal data to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always do our best to give you the opportunity to opt out of receiving such direct marketing or market research material. We will also follow internal requirements for avoiding the delivery of unwanted mail to you, such as allowing you to opt in before receiving unsolicited material, where applicable.

Cookies may be used on some pages of our web site. "Cookies" are small text files placed on your hard drive that assist LUMENATE in providing a more customized web site experience. For example, a cookie can be used to store registration information in an area of the site so that a user does not need to re-enter it on subsequent visits to that area. The use of cookies is intended to make navigation of our web sites easier for you and to facilitate efficient registration procedures. Cookies also enable us to monitor individuals' use of our site for the purpose of continuing to improve its usefulness.

If you are concerned about cookies, most browsers permit individuals to decline cookies. In most cases, you may refuse a cookie and still fully navigate our web sites.

There are several places throughout the LUMENATE web site that may link to other web sites that do not operate under LUMENATE' privacy practices. LUMENATE does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. When you link to other web sites, LUMENATE' privacy practices and this Policy no longer apply and LUMENATE assumes no responsibility for the information or other practices of a site that is accessible through LUMENATE. We encourage you to review other web site privacy policies before disclosing any personally identifiable information.

Your Choices

LUMENATE respects your right to make your own choices about how your personal data is handled. Should you choose to subscribe to mailing lists or any registrations, and later decide to unsubscribe we will provide instructions, on the appropriate web site area or in communications to you or you may contact LUMENATE at .In addition access to certain applications or services may involve particular uses, disclosure or transfer of the personal information being collected during registration for that application or service. If required under the laws of your country of residence, you will be notified of such intended uses, transfer or disclosure and asked to provide your consent. Failure to provide your consent where so requested may mean you will not be provided access to the applications or services for which your personal information cannot be lawfully processed.

Accuracy, Access & Further Notification

LUMENATE strives to ensure the accuracy of your personal data, as provided to LUMENATE. Depending on the privacy laws in your country of residence, you may have the right to view, update or correct personal data submitted to LUMENATE, or to receive additional notification of changes in the use of your information. When personal data is retained, LUMENATE undertakes to make all reasonable efforts to maintain the accuracy of the personal information submitted and verified by you. LUMENATE does not assume responsibility for verifying the information you submit. When practically possible, if LUMENATE is informed that any personal data that it has collected about you is no longer accurate, LUMENATE will make appropriate corrections based on the updated information provided. Queries in this regard should be directed to LUMENATE at .


LUMENATE is committed to ensuring the security of your personal data. To prevent unauthorized access, misuse, disclosure or destruction, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate technical and organizational procedures to safeguard and secure the information we collect from you.

Sale of business assets

In the unlikely event of a sale of LUMENATE, an LUMENATE business unit, or an LUMENATE affiliate, personal information held by LUMENATE may be made available to a buyer or prospective buyers in order for them to evaluate any such purchase or to operate any parts of LUMENATE' business.


Subject to the legal requirements of your jurisdiction of residence for notice and consent, LUMENATE reserves the right to modify or amend this Policy at any time to reflect changes in applicable laws or regulations, or changes in LUMENATE’ practices or procedures. Where conflicts exist between the terms and conditions of this Policy and applicable national data protection laws, the latter shall take precedence. This Policy is not intended to, and does not, provide rights beyond those that are prescribed by applicable national laws. The implementation date will be displayed at the bottom of this Policy.

Contact Us

We welcome your inquiries or comments about this Policy and any queries or concerns that you may have about the LUMENATE web site.

Please contact LUMENATE at or at the following address:


16633 Dallas Parkway, Suite 450

Dallas, Texas 75001

Attention: Jayne Rios, Marketing

Implementation date

This Policy was last updated on August 30, 2010.

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